Delivery Choices

Curbside or Threshold Delivery

The freight carrier will contact you after the shipment reaches the local delivery terminal to arrange a delivery date and time window. An adult must be present to inspect and sign for the shipment.

With curbside delivery, the packaged item is unloaded at the curb, driveway, or another accessible area near the delivery vehicle. With threshold delivery, the carrier delivers your packaged furniture to the front door or an accessible open garage. If the crew offers to place it farther inside, that is a courtesy at their discretion. For placement in a specific room, choose Room of Choice where available. Unpacking, assembly, and packaging removal are not included with Threshold.

Room of Choice Delivery

This service includes the same advance scheduling and signature requirements as freight delivery. The delivery team will carry the packaged item into your home and place it, still in its carton, in the room you select. Unpacking, assembly, and removal of packaging materials are not included.

White Glove Delivery

This service includes advance scheduling, delivery into your home, placement in the room of your choice, unpacking, and on-site assembly when required. The delivery team will also remove the shipping cartons and related packaging debris. An adult must be present to inspect and sign for the delivery.