Spills, stains, scratches, and accidents happen in every room. But with Montage Furniture Services (MFS) Protection Plan, you can rest easy knowing your furniture is protected for years to come. When accidents occur, you are covered. Montage Furniture Services (MFS) offers you the assistance you need, delivered by experts with an unparalleled reputation for excellent customer service. Montage has been a prominent service provider to the Furniture Protection Plan industry since 1983. During that time, they have handled over 4,000,000 calls from consumers with questions or problems regarding their home furnishings. In addition, they have dispatched hundreds of thousands of in-home technician services for stain removal and furniture repair. Protect your new furniture with a protection plan, ensuring your furniture looks great and functions flawlessly year after year.
The Top 10 Reasons to Purchase a MFS Protection Plan:
• You want to keep your new furniture looking new. You've found just the right furniture for your home and you want to keep it that way. Your purchase of a protection plan gives you access to furniture experts who can help keep your furniture looking good longer.
• You want to live in your living room. Your protection plan will put your mind at ease so you can enjoy your children and your guests without worrying about that plate of appetizers teetering on their lap.
• You own one or more of the following: pens, popsicles or pets. Most MFS protection plans cover ink, food and beverages and pet bodily fluids - refer to your plan for specific coverage details.
• You think slipcovers are tacky. Our stain and damage coverage is so great that you can trash that floral slipcover in favor of a new lamp to accessorize your new furniture.
• You like being able to get help when you need it. Our furniture experts offer live, fast and friendly service when you need help with a problem covered by your protection plan. You also can file claims online or via e-mail.
• You know that you'll have your furniture longer than a year - the length of most manufacturers' warranties. Chances are, you will experience a problem after your furniture's 1-year manufacturer warranty has expired. MFS protection plans offer 5-year coverage on furniture and 10-year coverage for mattresses.
• You recognize that a protection plan could save you money in the long run. Just one technician repair or part or piece replacement will easily make up the small purchase price of an MFS Protection Plan.
• You know there's no use crying over spilled milk, Juice, or wine. Life's too short to worry about spots and spills. Just let us know what happened, and we'll do the "dirty work" for you.
• You realize that you're not a spot and stain removal expert. The MFS customer service center experts will offer you products, tips and support for taking care of many problems yourself.
• Combination plans cover multiple category purchases - all on one plan.
Premium Protection Plan Coverage for Fabric, Leather, Vinyl Upholstery and Solid Surface Furniture
Mechanical and Structural breakdowns as a result of:
• Breakage of frames or springs
• Breakage of panels
• Breakage of mechanisms including sleeper mechanisms, reclining mechanisms and heating and vibrating mechanisms
• Failure of integral electric components
• Lifting of Veneers
• Warping
• Loss of silvering on minors
Unintentionally and accidental damage from handling, including stains:
• Dye transfers onto surface of upholstery
• Punctures, rips or burns
• Liquid marks, rings or household heat marks
• Gouges, dents, scratches or chips that penetrate the finish exposing the substrate
• Nail polish remover
• Checking, cracking, bubbling, or peeling of finished caused by specific incident
• Glass or mirror chipping, breakage or scratches.